Jul 28 2010

The journey of communication excellence – how do corporate communicators get on board?

New conversations: soft-shoe shuffle

(Image by Constantin Jurcut)

It’s been a while since the original post in the ‘Conversation Evolution’ series, and while this has been more by accident than design, the intermission has actually proven somewhat serendipitous. I’ve had the opportunity to attend a couple of information sessions run by IABC in Victoria and Queensland where I encountered some good discussion that triggered more thought and even more dialogue around the topic. It’s a subject that appears to be a growing fascination among communicators – and understandably so. Continue reading


Apr 28 2010

Models of organisational communication: why do our businesses speak the way they do? (A chicken-or-egg discussion)

In the first post of this ‘conversation evolution’ series, I discussed my observations about the types of conversations undertaken in organisations and how, if they are to be constructive, they should fit, (at least partially), within the existing conversational paradigm – even if the discussion seeks to effect change to a new one. In this post, I’d like to explore why these paradigms came to exist in the first place.

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Apr 21 2010

The evolution of conversation in business

I’d like to have a conversation about conversations. It may take a while. To ease your burden – and keep your attention – I’ve broken it up into a series of three posts. I’m calling it the ‘evolution of conversation’ series. In it I ask a bunch of questions about what is considered best practice for corporate communications and how it is delivered within and by an organisation. Continue reading


Apr 4 2010

Personal tweeting: inane egotism or authentic human connection?

Twitter BirdI read another one of those Twitter ‘guides’ recently. I don’t remember the title or the author, but you know the ones. Continue reading