Aug
13
2010

This blog post really started as a comment in response to PR Warrior, Trevor Young’s post, ‘Communicating in a Hyper-connected Marketplace,’ the topic of conversation to be addressed at next week’s IABC Queensland Be Heard® event.
The facilitated discussion, led by Trevor, promises to bring some lively debate to the table as we explore how organisations are navigating the new media landscape. Continue reading
4 comments | tags: authenticity, change, cluetrain, corporate communication, discussion, new media, reputation | posted in communications, external communication, internal communication, learning, social media
Jul
28
2010

(Image by Constantin Jurcut)
It’s been a while since the original post in the ‘Conversation Evolution’ series, and while this has been more by accident than design, the intermission has actually proven somewhat serendipitous. I’ve had the opportunity to attend a couple of information sessions run by IABC in Victoria and Queensland where I encountered some good discussion that triggered more thought and even more dialogue around the topic. It’s a subject that appears to be a growing fascination among communicators – and understandably so. Continue reading
9 comments | tags: authenticity, cluetrain, communication, conversation, corporate communication | posted in communications, external communication, internal communication, social media
Apr
28
2010

In the first post of this ‘conversation evolution’ series, I discussed my observations about the types of conversations undertaken in organisations and how, if they are to be constructive, they should fit, (at least partially), within the existing conversational paradigm – even if the discussion seeks to effect change to a new one. In this post, I’d like to explore why these paradigms came to exist in the first place.
Continue reading
no comments | tags: communication, conversation, conversation model, organisational dynamics | posted in communications, learning
Apr
21
2010

I’d like to have a conversation about conversations. It may take a while. To ease your burden – and keep your attention – I’ve broken it up into a series of three posts. I’m calling it the ‘evolution of conversation’ series. In it I ask a bunch of questions about what is considered best practice for corporate communications and how it is delivered within and by an organisation. Continue reading
4 comments | tags: communication, conversation, organisational dynamics | posted in communications, learning